Client Support
 
Streamlined logistics coordination and customer service, including accurate and timely updates.

Unsurpassed style, quality, and value are cornerstones of our operation; but our clients find it's also our commitment to service that sets the Innvision experience apart. After procurement, our client support team takes over: scheduling, communicating, and tracking all moving parts with a level of detailed service unmatched in our industry. We coordinate and interface with all necessary parties to ensure efficient, timely completion of the whole project.

We strive to offer the highest level of support when our customers need it most, with transparent visibility throughout the fulfillment process. Our team initiates and manages the flow of information across all touch points:

  • Hotel Owners
  • Property Managers
  • Project Site Managers
  • FF&E Manufacturers
  • Freight Carriers
  • Warehousing Coordinators
  • FF&E Installers
  • Other Key Players

To contact your Client Support coordinator, or to access your Client Support Online Tracking Log, please click here.

Innvision is a leading turnkey provider of hospitality design, hotel design, hotel FF&E procurement, hotel FF&E purchasing, hospitality FF&E purchasing, hotel FF&E purchasing, freight routing, project management, expediting, and FF&E installation to hotel and resort owners and developers. Innvision is a Choice Hotels Qualified Vendor, Wyndham Worldwide Procurement DSP, Hilton Worldwide Suppliers Corner Member, and a La Quinta Approved Procurement Vendor. Innvision also has worked as a purchasing agent for franchisees of Starwood, Marriott, IHG, and other top hotel, vacation resort, and time-share brands.